Shipping Policy
Last updated: 13 April 2025
We’re committed to getting your order to you as quickly and safely as possible. Please review our shipping policy below.
Order Processing Time
All orders are processed within [1–3 business days]. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. We’ll contact you via email or phone if there is a significant delay.
Shipment Confirmation & Tracking
Once your order ships, you will receive a confirmation email with a tracking number. The tracking number will be active within 24 hours.
Lost or Damaged Packages
If your package is lost or arrives damaged:
- Contact us immediately at support@onedesk.pk
- We’ll work with the carrier to resolve the issue as quickly as possible.
Need Help?
If you have any questions related to shipping, contact us at:
📧 support@onedesk.pk